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Product Manager, Fixed Mobile Convergence
at MTS in Markham, Canada
Accountability/Position Summary
The Product Manager manages the development and delivery of innovative products and services to achieve targeted market share, revenue and direct margin objectives set in revenue plan. Accountable to manage the product performance including setting and executing on product strategy and delivering cross-functional initiative prioritization.
Key Responsibilities
• Develop strategy to launch new Fixed Mobile Convergence products within Allstream’s Unified Communications portfolio by leveraging knowledge of products and applications from leading vendors like RIM, Cisco, Avaya-Nortel, Mitel and Microsoft
• Define strategy, goals, criteria and business plan for new product launch
• Develop and execute product roadmap
• Meet revenue and margin objectives for products
• Demonstrate financial viability & value proposition of new products and services
• Develop back end processes for provisioning, implementation and billing
• Work with product marketing to create and deliver “Go To Market” plan and channel strategy
Specific Functional/Technical Knowledge and Skills
• Telecom/IT product management experience
• Strong knowledge of telecommunications protocols and architectures
• Extensive working experience with RIM, Cisco, Avaya-Nortel, Mitel and Microsoft platforms and mobility applications
• Knowledge of wireless service provider environments
• Direct experience with strategic planning process and annual business planning and budgeting is considered an asset
• Financial reporting acumen and ability to communicate portfolio performance
• In-depth knowledge of Canadian enterprise business market
• Familiarity with best practices in Managed Services, Service Assurance frameworks
• Excellent written and verbal communication skills
Other Skills/Competencies/Attributes
• Innovative and able to work in a fast paced environment with constantly changing conditions
• Strong time management skills, able to prioritize and meet deadlines as required
• Exceptional communications and presentation skills
• Strong analytical and problem solving skills
• Flexible and able to deal with major events, conflicting priorities, customer escalations
• Team player who is able to work with internal and external groups
• Proven customer service and conflict management skills
Education & Certification:
• Engineering degree
• MBA desirable
Experience:
• Minimum of 3-5 years of product management experience, preferably in the high tech industry
Delphi Solutions Corp., an MTS Allstream Company, is one of the largest providers of IP and TDM Telephony solutions and services in North America. For over 26 years, the company has provided innovative solutions to more than 20,000 customers. The common goal for Delphi and MTS Allstream is to provide end-to-end solutions to businesses throughout North America. Now more than ever, with the joining of forces, we are able to capitalize on both companies’ focus and approach to serving customers, truly Making communications simple...again!
The Product Manager manages the development and delivery of innovative products and services to achieve targeted market share, revenue and direct margin objectives set in revenue plan. Accountable to manage the product performance including setting and executing on product strategy and delivering cross-functional initiative prioritization.
Key Responsibilities
• Develop strategy to launch new Fixed Mobile Convergence products within Allstream’s Unified Communications portfolio by leveraging knowledge of products and applications from leading vendors like RIM, Cisco, Avaya-Nortel, Mitel and Microsoft
• Define strategy, goals, criteria and business plan for new product launch
• Develop and execute product roadmap
• Meet revenue and margin objectives for products
• Demonstrate financial viability & value proposition of new products and services
• Develop back end processes for provisioning, implementation and billing
• Work with product marketing to create and deliver “Go To Market” plan and channel strategy
Specific Functional/Technical Knowledge and Skills
• Telecom/IT product management experience
• Strong knowledge of telecommunications protocols and architectures
• Extensive working experience with RIM, Cisco, Avaya-Nortel, Mitel and Microsoft platforms and mobility applications
• Knowledge of wireless service provider environments
• Direct experience with strategic planning process and annual business planning and budgeting is considered an asset
• Financial reporting acumen and ability to communicate portfolio performance
• In-depth knowledge of Canadian enterprise business market
• Familiarity with best practices in Managed Services, Service Assurance frameworks
• Excellent written and verbal communication skills
Other Skills/Competencies/Attributes
• Innovative and able to work in a fast paced environment with constantly changing conditions
• Strong time management skills, able to prioritize and meet deadlines as required
• Exceptional communications and presentation skills
• Strong analytical and problem solving skills
• Flexible and able to deal with major events, conflicting priorities, customer escalations
• Team player who is able to work with internal and external groups
• Proven customer service and conflict management skills
Education & Certification:
• Engineering degree
• MBA desirable
Experience:
• Minimum of 3-5 years of product management experience, preferably in the high tech industry
Delphi Solutions Corp., an MTS Allstream Company, is one of the largest providers of IP and TDM Telephony solutions and services in North America. For over 26 years, the company has provided innovative solutions to more than 20,000 customers. The common goal for Delphi and MTS Allstream is to provide end-to-end solutions to businesses throughout North America. Now more than ever, with the joining of forces, we are able to capitalize on both companies’ focus and approach to serving customers, truly Making communications simple...again!
Published at 09-03-2010
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