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Officer, Revenue Assurance and Fraud Management
at CTM in Macau
Job Description:
- To establish preventive and detective mechanisms by utilizing latest IT technique for independent checks on the accuracy and completeness of telecom services
- To monitor the revenue gathering systems and to identify areas in which potential uncollected revenue may arise
- To develop measures to detect, isolate and quantify Illegal Network Access (INA) and system problems contributing to the revenue losses
- To investigate additional occurrences of confirmed INA abuses that are reported by relevant branches or business units, and other sources of information related to INA
- To work with Network Services to develop assurance systems which includes international, local telephone, mobile and data networks, etc
- To continually develop and review the Revenue Assurance Systems so as to accomplish all objectives in an effective, timely and efficient manner
- To plan and carry out revenue assurance reviews on products and processes
- To perform all forms of telecom fraud and internal investigation
- To liaise with internal and external parties on Revenue Assurance and Fraud Management matters
Requirements:
- Degree holder in Business Administration / Business Information System/ Business Accountancy / Communication or Electrical Engineering
- Fluency in spoken/written English & Chinese
- Proficient in PC skills and good knowledge in PC programming
- Good knowledge of the telecom industry
- 2 to 3 years experience in finance / business / investigation area will be advantageous
- Strong business awareness and investigative mind
- Good communication, analytical, supervisory and interpersonal skills
- Self-initiative and able to work independently
- Ability to work flexible hours under emergency
- Macau resident
- To establish preventive and detective mechanisms by utilizing latest IT technique for independent checks on the accuracy and completeness of telecom services
- To monitor the revenue gathering systems and to identify areas in which potential uncollected revenue may arise
- To develop measures to detect, isolate and quantify Illegal Network Access (INA) and system problems contributing to the revenue losses
- To investigate additional occurrences of confirmed INA abuses that are reported by relevant branches or business units, and other sources of information related to INA
- To work with Network Services to develop assurance systems which includes international, local telephone, mobile and data networks, etc
- To continually develop and review the Revenue Assurance Systems so as to accomplish all objectives in an effective, timely and efficient manner
- To plan and carry out revenue assurance reviews on products and processes
- To perform all forms of telecom fraud and internal investigation
- To liaise with internal and external parties on Revenue Assurance and Fraud Management matters
Requirements:
- Degree holder in Business Administration / Business Information System/ Business Accountancy / Communication or Electrical Engineering
- Fluency in spoken/written English & Chinese
- Proficient in PC skills and good knowledge in PC programming
- Good knowledge of the telecom industry
- 2 to 3 years experience in finance / business / investigation area will be advantageous
- Strong business awareness and investigative mind
- Good communication, analytical, supervisory and interpersonal skills
- Self-initiative and able to work independently
- Ability to work flexible hours under emergency
- Macau resident
Published at 11-07-2010
Viewed: 2 times
Viewed: 2 times