We're on Twitter!
This job ad has been posted over 40 days ago...
0
applicants
PAYMENT SPEC III - Collections
at Sprint Nextel in Temple, TEXAS
Job Description As a Payment Specialist III Representative you have the opportunity to work independently to resolve complex and difficult customer service issues in addition to collecting on delinquent or past due accounts. You work with customers to determine the reason for delinquency, overcome objections by solving unresolved issues to obtain payment or payment commitment.
Preferred qualifications include:
• Bilingual, fluent in English and Spanish
• Successful completion of a drug and background investigation
• Call activity for this position may be monitored for quality assurance.
Basic qualifications include:
• High school diploma or equivalent
• Minimum 2 years credit and/or collections experience
• Computer skills including Microsoft Office products
• Ability to communicate by telephone
• Able to work evenings and weekends.
•Strong listening and negotiation skills.
•Ability to defuse escalated calls successfully in a professional manner.
Sprint is a great place to work for people who want to make a difference. We're at the center of a challenging and changing industry where every day is a growth opportunity. Diverse thought and backgrounds are highly valued. If you're up for a challenge, Sprint is the place to build your career and your character.
Sprint is an Equal Opportunity Employer and has been recognized for its commitment to diversity and creating an inclusive workplace where all employees' backgrounds, talents and contributions are valued.
We are proud to be a drug free employer.
Job Category Finance / Accounting
Call Centers
Work City Temple
Work State TEXAS
Preferred qualifications include:
• Bilingual, fluent in English and Spanish
• Successful completion of a drug and background investigation
• Call activity for this position may be monitored for quality assurance.
Basic qualifications include:
• High school diploma or equivalent
• Minimum 2 years credit and/or collections experience
• Computer skills including Microsoft Office products
• Ability to communicate by telephone
• Able to work evenings and weekends.
•Strong listening and negotiation skills.
•Ability to defuse escalated calls successfully in a professional manner.
Sprint is a great place to work for people who want to make a difference. We're at the center of a challenging and changing industry where every day is a growth opportunity. Diverse thought and backgrounds are highly valued. If you're up for a challenge, Sprint is the place to build your career and your character.
Sprint is an Equal Opportunity Employer and has been recognized for its commitment to diversity and creating an inclusive workplace where all employees' backgrounds, talents and contributions are valued.
We are proud to be a drug free employer.
Job Category Finance / Accounting
Call Centers
Work City Temple
Work State TEXAS
Published at 30-07-2010
Viewed: 10 times
Viewed: 10 times