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Head of HR- Vodafone Internet Services
at Vodafone in London,UK
Essence of Role
Business Partnering
• Provide professional HR guidance to the VS organisation and act as single point of contact for the Vodafone Services Director for all people related issues. Build influential and mutually respectful relationships with VS customers. Work with line managers to develop business articulation and co-ownership of the people strategy and activities.
• Actively lead the development of the VS People Plan to ensure internet savvy and consistent people practices across the function.
• Develop relationships with HR Centres of Expertise to provide pro-active and consistent HR support to the business. Work closely with representatives of Centres of Expertise to develop their understanding of VS activity and issues, ensuring output meets operational needs and timescales.
People Planning
• Manage project and implementation plans that ensure delivery of the People Plan. Manage project teams to ensure targets and milestones are delivered as per the plan.
Operational delivery
• Be passionate about the mobile internet and the organisation and capability we are building in VS.
• Drive delivery. Meet and exceed business requirements by demonstrating judgment, flexibility and tenacity in a dynamic and challenging environment.
• Provide tactical HR expertise, advice and guidance to customers on the full range of people issues that impact the organisation.
• Drive the attraction and selection of next generation internet talent into the organisation.
• Ensure that we have an effective talent pipeline and that we are developing the talent we have within the organisation.
• Manage local employment relations issues.
• Effectively implement people processes including Performance Dialogue, Annual Salary Review, Development Board and Talent Reviews, People Survey.
• Work in partnership with AskHR (HR Services) to respond to queries where a specific functional knowledge is required or as a point of escalation.
• Work in partnership with the Organisation & Change team to deliver people impacting business change programmes.
Organisational Capability
• Influence senior stakeholders to diagnose, plan and implement organisational capability development activities, facilitating the provision of tools and knowledge to enable this.
• Continue to enhance the leadership capability of customers, providing coaching and development.
• Demonstrate outstanding communication and relationship management with customers, external suppliers and the wider HR team.
Role Dimension
Non Financial
• Responsibility for significant and complex organisations
• Interaction with leadership communities, day to day contact at SLT level
Typical Outputs
• Resourcing
• Remuneration
• Succession plans and effective talent pipeline
• Capability development plans
• Leadership coaching
• Management of functional organisational change and effective organisation design
• Measurement and reporting on people related KPIs
Technical/Professional Expertise
Commercial acumen and mindset
• Strong relationship management and consultancy skills
• Strong feedback and coaching skills
• Strategic thinking
• Operational delivery
• International experience and cross cultural sensitivity
• Experience managing OD and change programmes
• Experience leading teams
• Strong English language skills
• Detailed knowledge of function, able to co-ordinate HR specialist input from a large number of sources into a large scale business operation
• Successful track record in HR Business Partnering and operational HR delivery
• Demonstrates tenacity and flexibility to operate effectively in a dynamic, changing start-up environment. Is willing to do what it takes to get the job done
• Graduate or equivalent calibre
• Knowledge and experience of the HR operating environment and legal framework in the UK and Germany
Business Partnering
• Provide professional HR guidance to the VS organisation and act as single point of contact for the Vodafone Services Director for all people related issues. Build influential and mutually respectful relationships with VS customers. Work with line managers to develop business articulation and co-ownership of the people strategy and activities.
• Actively lead the development of the VS People Plan to ensure internet savvy and consistent people practices across the function.
• Develop relationships with HR Centres of Expertise to provide pro-active and consistent HR support to the business. Work closely with representatives of Centres of Expertise to develop their understanding of VS activity and issues, ensuring output meets operational needs and timescales.
People Planning
• Manage project and implementation plans that ensure delivery of the People Plan. Manage project teams to ensure targets and milestones are delivered as per the plan.
Operational delivery
• Be passionate about the mobile internet and the organisation and capability we are building in VS.
• Drive delivery. Meet and exceed business requirements by demonstrating judgment, flexibility and tenacity in a dynamic and challenging environment.
• Provide tactical HR expertise, advice and guidance to customers on the full range of people issues that impact the organisation.
• Drive the attraction and selection of next generation internet talent into the organisation.
• Ensure that we have an effective talent pipeline and that we are developing the talent we have within the organisation.
• Manage local employment relations issues.
• Effectively implement people processes including Performance Dialogue, Annual Salary Review, Development Board and Talent Reviews, People Survey.
• Work in partnership with AskHR (HR Services) to respond to queries where a specific functional knowledge is required or as a point of escalation.
• Work in partnership with the Organisation & Change team to deliver people impacting business change programmes.
Organisational Capability
• Influence senior stakeholders to diagnose, plan and implement organisational capability development activities, facilitating the provision of tools and knowledge to enable this.
• Continue to enhance the leadership capability of customers, providing coaching and development.
• Demonstrate outstanding communication and relationship management with customers, external suppliers and the wider HR team.
Role Dimension
Non Financial
• Responsibility for significant and complex organisations
• Interaction with leadership communities, day to day contact at SLT level
Typical Outputs
• Resourcing
• Remuneration
• Succession plans and effective talent pipeline
• Capability development plans
• Leadership coaching
• Management of functional organisational change and effective organisation design
• Measurement and reporting on people related KPIs
Technical/Professional Expertise
Commercial acumen and mindset
• Strong relationship management and consultancy skills
• Strong feedback and coaching skills
• Strategic thinking
• Operational delivery
• International experience and cross cultural sensitivity
• Experience managing OD and change programmes
• Experience leading teams
• Strong English language skills
• Detailed knowledge of function, able to co-ordinate HR specialist input from a large number of sources into a large scale business operation
• Successful track record in HR Business Partnering and operational HR delivery
• Demonstrates tenacity and flexibility to operate effectively in a dynamic, changing start-up environment. Is willing to do what it takes to get the job done
• Graduate or equivalent calibre
• Knowledge and experience of the HR operating environment and legal framework in the UK and Germany
Published at 01-09-2010
Viewed: 18 times
Viewed: 18 times