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The Corporate Stores

We are in search of a Store Manager to join the Bell Corporate Stores Team.

We are a high performance telecommunications sales channel driven by a culture of pride. We are committed to:
• providing an exceptional retail experience for our clients
• creating a great place to work for our people and
• being the benchmark for all other sales channels to follow.

Job Description

Store Managers are responsible for all aspects of running a store including Sales, Service, Operations, Recruitment and Staff Development. They are accountable for the achievement of their Store targets for all lines of business (incl. Wireless, Satellite and Internet).

In addition to managing sales, Store Managers are responsible for all aspects of service within their stores which including client care and product care.

Operational duties include inventory management, cash management, and in-store communications. Managers are expected to keep themselves and their team up to date on policies and procedures, product knowledge and industry knowledge. In accordance to Corporate Store visual merchandising standards, Store Managers must ensure that stores are well maintained and display up-to-date offers and in-store elements.

Managers are responsible for the recruiting, hiring, training, and performance of their entire team.

Responsibilities

• Provides overall leadership and is responsible for the performance of all employees within a specific Corporate Store location.
• Responsible for the achievement of Store Sales Targets for all lines of business including Wireless, Satellite, Internet
• Drives the acquisition and retention of high value clients by ensuring that the team sells add-on accessories, warranties, and content to all product and service sales.
• Conducts sales floor coaching to drive overall store productivity
• Ensures a high level client satisfaction by providing in-store Service and Product Assistance (SPA) * (*dedicated SPA area in select stores)
• Effectively manages in-store inventory and cash control by ensuring adherence to all operations policies and procedures.
• Ensures accuracy of all in-store transactions
• Maintains two-way communications by employing all business communication tools such as the company intranet, voicemail broadcast and e-mail.
• Maintains accurate in-store merchandising according to visual standards and current marketing promotions
• Drive incremental sales volume through the use of local marketing programs (LMP) and grass-roots store events.
• Ensures a high level of store maintenance
• Recruits, hires and trains candidates for all store positions
• Controls payroll budget and schedules staff efficiently
• Manages Store expenses within Corporate Store guidelines.

Qualifications

• Retail management experience in a dynamic and fast-paced team environment
• Commitment to driving sales performance through proven coaching and training skills.
• Excellent written and verbal communication skills
• Flexible to work day, evening and weekend shifts, based on business needs
• Flexible to work with a 35km radius of original store of hire
• Comfortable with technology such computers, mobile devices and digital merchandising
• 2 to 3 retail sales or customer service experience and at least one year of management experience
• University degree/college diploma (especially with a focus on business/management) is an asset
• Reports to a Regional Manager
• PQ Only – Bilingualism in French and English

About Bell

Bell offers all eligible employees a comprehensive benefits package including:

• Competitive Base pay and incentive programs
• Company paid demo phone line
• Comprehensive Medical and Dental Benefits
• Disability Benefits
• Group RSP with company matching component
• Employee discount on Bell products and services such as ExpressVu Satellite T.V.
• Opportunity for Growth, Development and internal promotion

To be considered for this position, please apply online and attach your resume at www.carrieresbell.ca

Posting close: September 14th, 2010

The masculine and feminine used in this job description refer equally to employees of both sexes and in no way represent a particular distinction based on gender. Bell/Solo is an equal opportunity employer.