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Training and Development Specialist
at Bell Canada in Anjou , QC, CANADA
JOB SUMMARY
Reporting to the Manager, Coaching and Development, the incumbent will assist with the development and execution of training programs. The goal is to optimize training, coaching and mentoring of Operations Managers in the field to enable them to succeed. The incumbent will have a proven management training, coaching and presentation portfolio.
JOB SCOPE
• Will familiarize themselves with field operations and culture of Bell Technical Solutions
• Plan, organize and deliver training as identified and agreed to with the Manager
• Follow up with each manager to ensure that he/she is applying the training and measure results post-training
• Coach, serve as a leadership skills resource, and provide recommendations to support the improvement of Managers’ leadership and management skills
• Supports managers with respect to the various facets of their work (promotion of products, efficiency, quality, etc.) with an aim toward helping them to achieve the goals of the organization and team
• Support organizational training and development strategy and assist with special projects
• Track and maintain training and development statistics (database)
QUALIFICATIONS
• Post-secondary education (preferred) or equivalent training experience
• Valid Driver’s License
• Bilingualism (French/English) is an asset
• Minimum 3 years experience in the areas of management coaching and training
• Excellent organization and time management skills
• Works well under pressure
• Ability to multi-task
• Ability to communicate (Oral and Written) with the various levels within the organization
• Able to work with minimum supervision
• Strong presentation and facilitation skills
• Excellent listening skills
• Team player with ability to build strong professional relationships, motivate and positively influence others
• Customer service skills
• Proficient with Microsoft software
WORKING CONDITIONS
• This job will require the incumbent to travel throughout Québec at least 50% of his/her time
Reporting to the Manager, Coaching and Development, the incumbent will assist with the development and execution of training programs. The goal is to optimize training, coaching and mentoring of Operations Managers in the field to enable them to succeed. The incumbent will have a proven management training, coaching and presentation portfolio.
JOB SCOPE
• Will familiarize themselves with field operations and culture of Bell Technical Solutions
• Plan, organize and deliver training as identified and agreed to with the Manager
• Follow up with each manager to ensure that he/she is applying the training and measure results post-training
• Coach, serve as a leadership skills resource, and provide recommendations to support the improvement of Managers’ leadership and management skills
• Supports managers with respect to the various facets of their work (promotion of products, efficiency, quality, etc.) with an aim toward helping them to achieve the goals of the organization and team
• Support organizational training and development strategy and assist with special projects
• Track and maintain training and development statistics (database)
QUALIFICATIONS
• Post-secondary education (preferred) or equivalent training experience
• Valid Driver’s License
• Bilingualism (French/English) is an asset
• Minimum 3 years experience in the areas of management coaching and training
• Excellent organization and time management skills
• Works well under pressure
• Ability to multi-task
• Ability to communicate (Oral and Written) with the various levels within the organization
• Able to work with minimum supervision
• Strong presentation and facilitation skills
• Excellent listening skills
• Team player with ability to build strong professional relationships, motivate and positively influence others
• Customer service skills
• Proficient with Microsoft software
WORKING CONDITIONS
• This job will require the incumbent to travel throughout Québec at least 50% of his/her time
Published at 01-09-2010
Viewed: 18 times
Viewed: 18 times