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Associate - Computer Applications Support
at Bell Canada in Toronto, ON, CANADA; Montreal, QC, CANADA
Name and description of the hiring department:
The Computer Applications Support role - Bell Customer Loyalty and Sales design, develop, optimize and support various tools which focus on driving revenues and improving operational efficiencies.
Job Duties/Accountabilities:
- Database development , Data analysis, Data manipulation, importing and extraction
- Reporting Services, Access, Excel
- Complete Project Management of local or enterprise developed products
- Support of key DMC technology platforms
- Identify potential areas of improvement.
- Deliver key findings to management team and make recommendations / implement solutions accordingly.
Essential Qualifications/Competencies:
- A minimum of 2 years experience as a Database Developer in an SQL environment.
- Programming skills in Oracle
- MS Access advanced level (Database development, Data analysis, Data manipulation, importing and extractions)
- Ms Excel advanced level (Database development, Data analysis, Data manipulation, importing and extractions)
- Proven leadership skills
- Strong team building skills, recognizing the efforts and passion to finding solutions to problems
- Proven Experience in the following disciplines : Software Development Lifecycle and Project / Service / Release / Change Management
- Bilingual for Montréal (French 555 & English 555)
Preferred Qualifications/Competencies:
- Experience as a Web Developer in an ASP / ASP.NET environments. (ASP.Net certification an asset)
- VB.Net, C#, JavaScript, VBA, VB Script
- SQL Server 2005,2008 / Reporting Services / SSIS / Analysis Services
- IIS web server configuration and maintenance
- Microsoft Windows Server 2000, 2003, 2008 configuration and maintenance
- Knowledge of Windows 2000, XP, Vista, and Windows 7 environments
- Programming skills in other Web programming languages will also be considered.
- Call Center KPIs
- Workforce Management Software – IEX
- Predictive Dialling technologies
- Post-secondary diploma/degree preferably in a technical discipline
Working Conditions:
- Regular hours - Monday - Friday : 8:00 - 6:00PM
- As part of operational needs, shifts may require adjustment to accommodate Call Centre hours of operation which is currently - Mon – Fri > 8:00 am – 9:00 pm / Sat > 9:30 am – 6:30 pm / Sunday 11:30 am – 5:30 pm
Additional Information:
Position type: non-management
Job status : Temporary Full Time
Company name: Bell Canada
Contact name and phone number (Giovanna Rinaldi 514-673-3407 begin_of_the_skype_highlighting 514-673-3407 end_of_the_skype_highlighting):
Date candidate required: September 2010
Application deadline: 7 September 2010
Job Location: (50 Eglinton Avenue Toronto or 6961 10th Avenue Montréal)
The masculine and feminine used in this job offer refer equally to employees of both sexes and in no way represent a particular distinction based on gender. Bell is an equal opportunity employer.
The Computer Applications Support role - Bell Customer Loyalty and Sales design, develop, optimize and support various tools which focus on driving revenues and improving operational efficiencies.
Job Duties/Accountabilities:
- Database development , Data analysis, Data manipulation, importing and extraction
- Reporting Services, Access, Excel
- Complete Project Management of local or enterprise developed products
- Support of key DMC technology platforms
- Identify potential areas of improvement.
- Deliver key findings to management team and make recommendations / implement solutions accordingly.
Essential Qualifications/Competencies:
- A minimum of 2 years experience as a Database Developer in an SQL environment.
- Programming skills in Oracle
- MS Access advanced level (Database development, Data analysis, Data manipulation, importing and extractions)
- Ms Excel advanced level (Database development, Data analysis, Data manipulation, importing and extractions)
- Proven leadership skills
- Strong team building skills, recognizing the efforts and passion to finding solutions to problems
- Proven Experience in the following disciplines : Software Development Lifecycle and Project / Service / Release / Change Management
- Bilingual for Montréal (French 555 & English 555)
Preferred Qualifications/Competencies:
- Experience as a Web Developer in an ASP / ASP.NET environments. (ASP.Net certification an asset)
- VB.Net, C#, JavaScript, VBA, VB Script
- SQL Server 2005,2008 / Reporting Services / SSIS / Analysis Services
- IIS web server configuration and maintenance
- Microsoft Windows Server 2000, 2003, 2008 configuration and maintenance
- Knowledge of Windows 2000, XP, Vista, and Windows 7 environments
- Programming skills in other Web programming languages will also be considered.
- Call Center KPIs
- Workforce Management Software – IEX
- Predictive Dialling technologies
- Post-secondary diploma/degree preferably in a technical discipline
Working Conditions:
- Regular hours - Monday - Friday : 8:00 - 6:00PM
- As part of operational needs, shifts may require adjustment to accommodate Call Centre hours of operation which is currently - Mon – Fri > 8:00 am – 9:00 pm / Sat > 9:30 am – 6:30 pm / Sunday 11:30 am – 5:30 pm
Additional Information:
Position type: non-management
Job status : Temporary Full Time
Company name: Bell Canada
Contact name and phone number (Giovanna Rinaldi 514-673-3407 begin_of_the_skype_highlighting 514-673-3407 end_of_the_skype_highlighting):
Date candidate required: September 2010
Application deadline: 7 September 2010
Job Location: (50 Eglinton Avenue Toronto or 6961 10th Avenue Montréal)
The masculine and feminine used in this job offer refer equally to employees of both sexes and in no way represent a particular distinction based on gender. Bell is an equal opportunity employer.
Published at 01-09-2010
Viewed: 28 times
Viewed: 28 times