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Sales Consultant - Bell- St-Hyacinthe
at Bell Canada in St-Hyacinthe, QC, CANADA;
The Corporate Stores
We are in search of Sales Consultants to join the Bell Corporate Stores Team. We are a high performance telecommunications sales channel driven by a culture of pride. We are committed to:
· providing an exceptional retail experience for our clients
· creating a great place to work for our people and
· being the benchmark for all other sales channels to follow.
Job Description
This position allows the Sales Consultant the opportunity to welcome, interact and follow-up with our customers. It is the Sales Consultant’s responsibility to fact find to determine the customers’ wants/needs and to provide them with a total solution balancing the customer’s expectations with the store’s profitability. The Sales Consultants focus will be on:
* Putting the WOW factor in place for customers. * Ensuring total satisfaction and loyalty of customers. * Realizing and achieving potential revenues, not just revenue targets. * Controlling expenses. * Participating as a full contributor to the store team.Responsibilities
* Meet or exceed sales targets by presenting customized solutions to our customers. * Assume responsibility for the knowledge of product, service and campaign/promotional offerings. * Actively participate in training and coaching initiatives. * Understanding of competitive products and promotional offers. * Provide after sale support by following-up as required/requested and thereby ensuring customer loyalty. * Solidify the customer/Bell relationship and take initiative to go the extra mile to exceed the customers’ expectations. * Ensure customer conflict/objections/concerns are resolved, including escalating as required. * Act as a Bell ambassador by professionally representing the Bell store and the organization in accordance with the Bell value standards. * Anticipate, analyze and communicate sales trends to store management.· Perform retail store “details” completely and accurately to ensure effective and efficient store operations
Qualifications
* Retail experience in a dynamic and fast-paced team environment * Commitment to driving sales * Excellent written and verbal communication skills * Flexible to work day, evening and weekend shifts, based on business needs * Flexible to work with a 35km radius of original store of hire * Comfortable with technology such computers, mobile devices and digital merchandising * Secondary school diploma or equivalent; post secondary education an asset. * Reports to a Assistant Store Manager and Store Manager * PQ Only – Bilingualism in French and EnglishAbout Bell
Bell offers all eligible employees a comprehensive benefits package including:
· Competitive Base pay and incentive programs
· Company paid demo phone line
· Comprehensive Medical and Dental Benefits
· Disability Benefits
· Group RSP with company matching component
· Employee discount on Bell products and services such as ExpressVu Satellite T.V,
· Opportunity for Growth, Development and internal promotion
please apply on line at: carrieresbell.ca before September 15th, 2010
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