We're on Twitter!
This job ad has been posted over 40 days ago...
0
applicants
Reatil Sales Consultant
at Bell Canada in Vancouver, BC, CANADA; Burnaby, BC, CANADA; Nanaimo, BC, CANADA; Victoria, BC, CANADA;
Overview
Reporting to the Store Manager the Sales Consultant’s role is to execute on the company goal of being “number one telecommunications company in the eyes of the customer” by:
· Generating revenue by achieving sales targets
· Ensuring total client satisfaction
· Maintaining current product knowledge
· Supporting overall store operations
Responsibilities
Generating revenue by achieving sales targets
· Meets or exceeds sales targets for all lines of business (including wireless, TV and Internet)
· Fact find to determine the clients' wants/needs and to provide them with a total solution
· Follows company directives for customer service and sales processes
· Takes every opportunity to offer additional products and services to clients to improve client retention
· Provides advice for add-on products such as accessories, additional services, or anything else to improve the post-sales experience
Ensuring total client satisfaction
· Solidifies the client/Bell relationship in taking initiative to go the extra mile to exceed the client's expectations
· Provides/offers the appropriate products and services to each client
· Handles client escalations and acts as liaison between the client and others
· Provides a professional image and communication style that represents the Bell brand
Maintaining current product knowledge
· Assumes responsibility for the knowledge of product, service and promotional offers by participating in training and coaching initiatives
· Ensures all courses, requested by management, are completed in the timeframes allotted
· Keeps up-to-date on company communications (Echoes etc.)
· Takes initiative to keep up-to-date on competitors and market trends
Supporting overall store operations
Follows company policies and procedures at all times
Qualifications
· Secondary school diploma or equivalent mandatory; post secondary education an asset.
· Retail sales or customer service experience
· Excellent written and verbal communication skills
· Comfortable with technology such as computers, mobile devices and digital merchandising
· Quebec Only – Bilingualism in French and English
Working Conditions
· Flexible to work day, evening and weekend shifts, based on business needs
· Flexible to work with a 35km radius of original store of hire
Disclaimer: The above statements are intended to describe the general nature of work being performed by a Sales Consultant. They are not intended to be an exhaustive list of all responsibilities, duties and skills required of a Sales Consultant.
The masculine and feminine used in this job description refer equally to employees of both sexes and in no way represent a particular distinction based on gender. Bell/Solo is an equal opportunity employer.
Where to Apply
www.bellcareers.ca
Reporting to the Store Manager the Sales Consultant’s role is to execute on the company goal of being “number one telecommunications company in the eyes of the customer” by:
· Generating revenue by achieving sales targets
· Ensuring total client satisfaction
· Maintaining current product knowledge
· Supporting overall store operations
Responsibilities
Generating revenue by achieving sales targets
· Meets or exceeds sales targets for all lines of business (including wireless, TV and Internet)
· Fact find to determine the clients' wants/needs and to provide them with a total solution
· Follows company directives for customer service and sales processes
· Takes every opportunity to offer additional products and services to clients to improve client retention
· Provides advice for add-on products such as accessories, additional services, or anything else to improve the post-sales experience
Ensuring total client satisfaction
· Solidifies the client/Bell relationship in taking initiative to go the extra mile to exceed the client's expectations
· Provides/offers the appropriate products and services to each client
· Handles client escalations and acts as liaison between the client and others
· Provides a professional image and communication style that represents the Bell brand
Maintaining current product knowledge
· Assumes responsibility for the knowledge of product, service and promotional offers by participating in training and coaching initiatives
· Ensures all courses, requested by management, are completed in the timeframes allotted
· Keeps up-to-date on company communications (Echoes etc.)
· Takes initiative to keep up-to-date on competitors and market trends
Supporting overall store operations
Follows company policies and procedures at all times
Qualifications
· Secondary school diploma or equivalent mandatory; post secondary education an asset.
· Retail sales or customer service experience
· Excellent written and verbal communication skills
· Comfortable with technology such as computers, mobile devices and digital merchandising
· Quebec Only – Bilingualism in French and English
Working Conditions
· Flexible to work day, evening and weekend shifts, based on business needs
· Flexible to work with a 35km radius of original store of hire
Disclaimer: The above statements are intended to describe the general nature of work being performed by a Sales Consultant. They are not intended to be an exhaustive list of all responsibilities, duties and skills required of a Sales Consultant.
The masculine and feminine used in this job description refer equally to employees of both sexes and in no way represent a particular distinction based on gender. Bell/Solo is an equal opportunity employer.
Where to Apply
www.bellcareers.ca
Published at 04-09-2010
Viewed: 11 times
Viewed: 11 times