MyTelcoJobs

[full-time] Chargeback Analyst - Sprint Prepaid Group at Sprint Nextel

2010-07-30 18:02:25

Location: Warren, NEW JERSEY
URL: http://sprint.com/

Description:

Job Description In the role of Chargeback Analyst you will be required to process credit card chargebacks and related functions in a “card not present” merchant environment.

You will have primary responsibility for processing chargebacks – Visa/MC/American Express, PayPal, etc.

In addition to processing chargebacks: You will file/follow up and organize reversals. You will be expected to cross reference accounts and perform chargeback investigations in order to minimize loss. You will also champion Family/ Friendly fraud cases in pursuit of recoveries by dealing directly with our customers.Account suspensions/reinstatements and dispute resolution will also be part of your daily routine. You will contribute to implemetation of new business and business systems. Daily, weekly and monthly statistical, analytical and financial reporting is required.Other duties as assigned by management. Daily interface with a variety of internal and external contacts, including CARE/Call center, management, executive escalations, Fraud team, Merchant Services Representatives, etc. This person will also focus on bank reversal recoveries and prevent loss/secure recoveries by negotiating settlement with Family Fraud Customers.

Qualifications:

- 2+ years of relevant experience

- Must be able to process chargebacks and cross reference accounts in a timely manner, to minimize loss. Candidates must be able to operate with a sense of urgency.

- Excellent negotiations and follow up skills. Ability to take control of a difficult situation and achieve solutions.

- Ability to operate independently or within a team.

- Strong analytical skills and proactive communications skills to relay important information to the proper parties to minimize company losses.

- Credit chargeback experience and Accounts Receivable (AR) reporting experience desired.

- Strong Excel and data analysis/statistical reporting experience. Basic qualifications include:

• Fraud experience

Sprint’s successful Boost Mobile business and iconic Virgin Mobile USA brand have joined to form the Sprint Prepaid Group. With offers from these two powerful brands, a national prepaid broadband card, and the recent launch of a third brand, Assurance Wireless – a special cell phone program for eligible low-income customers – the Sprint Prepaid Group is poised to be a leader in the growing prepaid wireless field.

Sprint is an Equal Opportunity Employer and has been recognized for its commitment to diversity and creating an inclusive workplace where all employees’ backgrounds, talents and contributions are valued. We are proud to be a drug free employer.

Expert level experience with Excel and Powerpoint are critical. MS Access experience is a plus.

Confident communication style is a must!
Job Category Finance / Accounting
Work City Warren
Work State NEW JERSEY

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[full-time] Fraud Analyst - Sprint Prepaid Group at Sprint Nextel

2010-07-30 18:01:24

Location: Warren, NEW JERSEY
URL: http://sprint.com/

Description:

Job Description Join the Sprint Prepaid Group as a Fraud Analyst and play a vital role in managing existing and potential fraudulent situations for the organization.

In this position you will participate in establishing and implementing policies and procedures designed to identify and deter fraudulent usage. You will have use of sophisticated data analysis to identify potential cases of fraud including cloning, tumbling, piggy-backing, and subscription. You will be responsible for notifying appropriate internal staff for customer verification or legal action and provide documentation to law enforcement agencies for prosecution, as well as daily interface with management, supply chain, retailers, Care, and customers.

This position will require you to monitor, analyze and assess critical risk of fraud through the exportation of data via in-house and external vendors. You must be able to work not only routine fraud alerts, but also think outside the box, detect new fraud trends and present detailed analysis of data on a regular basis. You should be able to quickly understand the gravity of a situation and alert management, if needed.

Special projects will include developing new reports and creating new system enhancements to better manage the workflow. This highly talented individual will get an opportunity to be mentored and will be expected to soon become a subject matter expert in the fraud processing alert engine and in-house data tools. Frequent customer interaction is also required, so phone skills must be top notch.

We require a minimum of 2 years of relevant experience and an expertise in MS Office applications, especially advanced Excel. An education or background in Criminal Justice or Accounting will be a plus.

Only those who can work independently AND as a team need apply. At times additional hours will need to be worked, so be prepared for some long days and some weekend work if the needs of the business so require.

If your sixth sense is pointing you in this direction, apply for the role right now. Basic qualifications include:

• Fraud experience

Expert level experience with Excel and Powerpoint are critical. MS Access experience is a plus.

We are looking for unique individuals that are comfortable thinking outside the box and devising creative solutions to difficult problems. Telecommunications and/or fraud experience is a plus.

We are proud to be a drug free employer.

Job Category Finance / Accounting
Legal
Work City Warren
Work State NEW JERSEY

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[full-time] Chargeback Analyst - Sprint Prepaid Group at Sprint Nextel

2010-07-30 17:42:44

Location: Warren, NEW JERSEY
URL: http://sprint.com/

Description:

Job Description In the role of Chargeback Analyst you will be required to process credit card chargebacks and related functions in a “card not present” merchant environment.

You will have primary responsibility for processing chargebacks – Visa/MC/American Express, PayPal, etc.

Qualifications:

- 2+ years of relevant experience

- Must be able to process chargebacks and cross reference accounts in a timely manner, to minimize loss. Candidates must be able to operate with a sense of urgency.

- Excellent negotiations and follow up skills. Ability to take control of a difficult situation and achieve solutions.

- Ability to operate independently or within a team.

- Strong analytical skills and proactive communications skills to relay important information to the proper parties to minimize company losses.

- Credit chargeback experience and Accounts Receivable (AR) reporting experience desired.

- Strong Excel and data analysis/statistical reporting experience. Basic qualifications include:

• Fraud experience

Expert level experience with Excel and Powerpoint are critical. MS Access experience is a plus.

Confident communication style is a must!
Job Category Finance / Accounting
Work City Warren
Work State NEW JERSEY

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[full-time] Fraud Analyst - Sprint Prepaid Group at Sprint Nextel

2010-07-30 17:41:35

Location: Warren, NEW JERSEY
URL: http://sprint.com/

Description:

Job Description Join the Sprint Prepaid Group as a Fraud Analyst and play a vital role in managing existing and potential fraudulent situations for the organization.

If your sixth sense is pointing you in this direction, apply for the role right now. Basic qualifications include:

• Fraud experience

Expert level experience with Excel and Powerpoint are critical. MS Access experience is a plus.

We are looking for unique individuals that are comfortable thinking outside the box and devising creative solutions to difficult problems. Telecommunications and/or fraud experience is a plus.

We are proud to be a drug free employer.

Job Category Finance / Accounting
Legal
Work City Warren
Work State NEW JERSEY

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[full-time] Payment Specialist I - Credit at Sprint Nextel

2010-07-30 17:40:12

Location: Las Vegas, Nevada
URL: http://sprint.com/

Description:

Job Description As a Payment Specialist Representative you have the opportunity to utilize your excellent customer service skills. In this position you work with customers to answer questions regarding decisions pertaining to credit applications in a manner that will satisfy the customer, apply the correct credit rating, and improve customer service.

Preferred Qualifications include:
• One year of related work experience
• Successful completion of a drug and background investigation
• Call activity for this position may be monitored for quality assurance. Basic qualifications include:
• High school diploma or equivalent
• General office experience
• Computer data entry experience
• Ability to communicate by telephone
• Ability to work evenings and weekends
• Proven ability to work in an environment requiring strict attendance.
• Experience working with customers over the phone.

Sprint is a great place to work for people who want to make a difference. We’re at the center of a challenging and changing industry where every day is a growth opportunity. Diverse thought and backgrounds are highly valued. If you’re up for a challenge, Sprint is the place to build your career and your character.

We are proud to be a drug free employer.
Job Category Finance / Accounting
Call Centers
Work City Las Vegas
Work State NEVADA

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[full-time] PAYMENT SPEC III - Collections at Sprint Nextel

2010-07-30 17:39:20

Location: Temple, TEXAS
URL: http://sprint.com/

Description:

Job Description As a Payment Specialist III Representative you have the opportunity to work independently to resolve complex and difficult customer service issues in addition to collecting on delinquent or past due accounts. You work with customers to determine the reason for delinquency, overcome objections by solving unresolved issues to obtain payment or payment commitment.

Preferred qualifications include:
• Bilingual, fluent in English and Spanish
• Successful completion of a drug and background investigation
• Call activity for this position may be monitored for quality assurance. Basic qualifications include:
• High school diploma or equivalent
• Minimum 2 years credit and/or collections experience
• Computer skills including Microsoft Office products
• Ability to communicate by telephone
• Able to work evenings and weekends.
•Strong listening and negotiation skills.
•Ability to defuse escalated calls successfully in a professional manner.

We are proud to be a drug free employer.
Job Category Finance / Accounting
Call Centers
Work City Temple
Work State TEXAS

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[full-time] Technical Tax Analyst II at Sprint Nextel

2010-07-30 17:38:12

Location: Overland Park‚ KANSAS
URL: http://sprint.com/

Description:

Job Description
Tax Analyst II
Responsibilities: Create and maintain reporting systems to support Sprint’s Tax Audit Department. Maintain and support Sprint’s monthly compliance reporting systems. Gain an understanding of Sprint’s tax systems to support Subject Matter Experts on various company-wide projects. Utilize technology background in order to develop efficiencies and enhancements to existing (and future) tax systems and reporting. Continuously review and advise ways to streamline and automate work process and procedures. Maintain and organize tax audit data marts and reports.

Minimum Qualifications: (Job related skills, experience, and education):
B.S. Information Technology or B.S.

Strong knowledge of Base SAS and SAS macro facility

Finance/Accounting with experience in Information Technology or equivalent experience in Information Technology

Advanced knowledge of MS Office products including heavy MS Access and Excel
Knowledge of SQL preferred

Understanding of Vertex/CommTax/Quantum; knowledge of Peoplesoft financials helpful

Must be able to demonstrate strong analytical, organizational and communication skills (both written and verbal)

Ability to work independently and assist other team members

Ability to prioritize and work in a fast paced environment dealing with multiple projects Basic qualifications include:

• Tax accounting experience

• Computer skills including Microsoft Office products

• CPA exam eligibility

We are proud to be a drug free employer.
Job Category Finance / Accounting
Work City Overland Park
Work State KANSAS

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[full-time] Manager Finance at Sprint Nextel

2010-07-30 17:37:13

Location: Overland Park‚ KANSAS
URL: http://sprint.com/

Description:

Job Description

Manages the planning and direction of departmental financial or decision support projects and the supervision of staff. Oversees the efficient operation and cost-effectiveness of operating systems and programs. Monitors and evaluates project progress and results to determine improvements in procedures needed to meet ultimate objectives.

Evaluates budget performance, expenditures, and operational effectiveness. May analyze and evaluate potential investments, potential acquisitions or divestitures, and other investments as they relate to organization objectives. Manages the activities of individual contributors or supervisors in a section or department with accountability for goals, objectives, operational policies. May participate in the development of functional strategy. Has responsibility for hiring, termination, performance and salary decisions. This is a multi-incumbent position. Reports to Director

Basic qualifications include:

• Finance work experience

• Supervisory/management experience

• Knowledge of Microsoft Office, including Excel and Word

We are proud to be a drug free employer.

Job Category Finance / Accounting
Work City Overland Park
Work State KANSAS

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[full-time] Payment Specialist II at Sprint Nextel

2010-07-30 17:36:04

Location: Overland Park‚ KANSAS
URL: http://sprint.com/

Description:

Job Description As a Payment Specialist II Representative you have the opportunity to utilize your excellent customer service skills. In this position you work with customers to answer questions regarding decisions pertaining to credit applications in a manner that will retain the customer, apply the correct credit rating, improve customer service, and exercise discretion in collection activities. The ideal candidate must possess a High School diploma or equivalent, one plus years customer service experience, Credit and/or Collections experience, demonstrated computer skills such as Excel and Word, proven successful experience working over the phone and be flexible to work evenings and weekends. This position is generally in a non-call center environment. If this is the opportunity you’ve been waiting for, take the next step and apply today! Basic qualifications include:

• High school diploma or equivalent

• Credit and/or collections experience

• Ability to perform computer data entry

• Ability to communicate by telephone

We are proud to be a drug free employer.

Job Category Finance / Accounting
Work City Overland Park
Work State KANSAS

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[full-time] Tax Analyst II at Sprint Nextel

2010-07-30 17:34:59

Location: Overland Park‚ KANSAS
URL: http://sprint.com/

Description:

Job Description Prepares and files accurate and timely property tax returns for local and state taxing authorities. Researches tax issues and statutory requirements. Analyzes assessment notices and prepares protests and appeals. Supports the negotiation of tax values; helps manage Sprint’s tax liability. Facilitates audits. Reviews and approves check requests. Assists in developing tax strategies and other special projects.

Looking to utilize your experience in Corporate Tax? Look no further, Sprint Nextel wants you on their team!

If this role sparks your interest and you believe you have the skills to succeed, don’t delay and submit your interest today!

Basic qualifications include:

• Tax accounting experience

• Computer skills including Microsoft Office products

• CPA exam eligibility

We are proud to be a drug free employer.

Job Category Finance / Accounting
Work City Overland Park
Work State KANSAS

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